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In the hospitality industry, ensuring your team understands their responsibilities in preventing sexual harassment is essential for creating a positive, inclusive, and legally compliant workplace. Training is not just a one-off activity but an ongoing commitment to maintaining a respectful environment where everyone feels safe and valued.
Proper training equips your team with the knowledge and tools they need to identify, report, and prevent sexual harassment. It fosters a culture of respect and accountability, ensuring that all employees—whether full-time, part-time, or casual—understand the expectations around workplace behavior and the importance of maintaining a harassment-free environment.
Regular, comprehensive training also helps your business meet legal obligations under both NSW’s Work Health and Safety Act and federal laws such as the Sex Discrimination Act. By educating your staff, you reduce the risk of incidents and protect your business from legal liabilities.
In addition to training, it’s essential to provide your team with ongoing support. This includes:
By providing the right training, you not only comply with legal obligations but also foster a respectful, inclusive, and productive workplace. As an HII policyholder, you have the tools you need to deliver effective, industry-specific training that protects your staff and strengthens your business.
For more information or to access your eLearning resources, visit HIILearning.
As a Hospitality Industry Insurance (HII) policyholder, your business has access to free eLearning modules designed specifically for the hospitality industry. These modules provide flexible, comprehensive training that covers all aspects of harassment prevention and response.
The training addresses the unique challenges hospitality staff face, from managing difficult guest interactions to ensuring a respectful team environment.
Employees can complete the courses at their own pace, ensuring that everyone receives consistent training regardless of their schedules.
After completing the training, employees receive certificates, giving you proof of completion.
To ensure the training is effective and accessible, consider the following steps:
Provide both initial and refresher training to all employees. Include sexual harassment training as part of the onboarding process for new hires and offer regular updates for existing staff
Combine in-person workshops with the eLearning modules. In-person sessions allow for open discussions and scenario-based role-playing, while online modules offer the flexibility of learning at each employee’s pace.
Make it clear that management is approachable and ready to listen. A supportive environment encourages employees to speak up if they experience or witness harassment.
